Wild Mountain Adventure is founded on various key aspects like – environmentally green, ecologically friendly, socially and culturally acceptable and economically viable, thus to create a better world for our travelers to discover and help maintain the unique values and priorities of local communities in which we live and explore. Our huge commitment, determination, hardship, disciplined, enthusiasm, knowledge, along with attitude, loyalty and shouldered responsibility, our aim and vision is to be a leading inbound tour operator in Bhutan through exceeding our client’s expectations and requirements in the service we provide and further step towards in achieving excellent customer care. All out tours specializing in providing personal attention and service excellence by utilizing all our efforts and elegant services not only during our guest visit but also accomplish long term relationship forever and to be recognized as a leading contributor of quality travel and tourism in Bhutan. To “go the extra mile” all our tours are carefully designed to ensure that traveler enjoys the diverse experiences of Bhutan.
We share with our guests a passion for travel and adventure and take pleasure in rediscovering Bhutan with every individual visitor who embarks on a journey with us. We play the role of a host and guide introducing you and familiarizing you to Bhutan's charms. By combining our extensive local knowledge and high standards of service, we give our guests an unforgettable experience and lasting memories. We take great care to ensure that our tours are best value for money in the business. Our friendly and approachable teams with their extensive local knowledge and information reach to lift your expectation out of the ordinary to satisfy every needs and interest. Wild Mountain Adventure has got well trained and educated staffs like – highly knowledgeable guides, well experiences trekking cooks and staffs, equipped porters and trekking gears of high qualities to ensure that our effort adds up to a refreshing adventure away from their home and daily routines. Our high level service and hospitality ensures our happy travelers to further come back through us year after when planning to visit again.
Quality Service: Wild Mountain Adventure does really offer the ultimate adventure experience in quality and service inclusion so to make your journey a heart-warming and rewarding. We focus on the core activities and not dilute them, thereby, to ensure that we stand out of the crowd to maintain a responsive and flexible approach in providing quality service to our dear customers who venture with us. It is worth of mention that we have achieved satisfaction from every individual visitor because we have work together close and in open relationship to generate trust and confidence with all related network to create and deliver the best service quality which comprises of various factor like – accommodation, meals, transportation, tour, guide, safety measure and insurance policy of our staff.
Always with local Delight: Our every tour and travel packages are designed to allow you to become more local and involve as possible with the local communities as you travel so that to make your trip more interesting. Whether you are staying overnight in a local farm house or going around through farm to farm visit, or you are here for trekking. Wild Mountain Adventure tour packages always touch the community or other related activities of the local. We not only take you through the popular tourist sites but what is hidden between them, taking you out-of-the-way through local sights where guidebooks don’t know and where many tourist have missed and never have a chance to see. Our aim is that our travelers have a fully interactive experience and respect local culture and customs.
Health & Safety Concern: Once you are off to Bhutan with Wild Mountain Adventure, we look into the safety and health of our clients as personal by taking responsible steps to make use of our experience and skills gained for the benefits of our clients. To qualify this statement, we wish to stress that we are absolutely committed to provide every resource necessary to greatly-care for health and safety of our clients and our staff. We give much priority to health and safety by providing hygienic fresh food, first aid kid, and altitude sickness cure. We provide professional and well-trained staff and guide to ensure the safety and health of our clients.
Financial Protection: For your financial protection the company has been bond with jointly account with Tourism Council of Bhutan (TCB) and Bhutan National Bank Ltd (BNBL). Your tour payment will be routed through government’s account and it is not paid directly to Wild Mountain Adventure. Your tour payment will go directly to the government account and it is all the way safe. It will remain with Tourism Council of Bhutan until your trip is completed. Only after completion of your tour the tour payment is transferred to Wild Mountain Adventure’s account after submission of your tour invoice. Your tour payment will go directly to the government account and it is all the way safe.
It will be relevant to state that at Wild Mountain Adventure, we do sincerely believe in the “POWER OF PEOPLE”. Our leaders and professional staff hail from various regions and background are motivated and well qualified possessing the ability to protect and enhancing the density of company image and its business profile to a great extend. Beside hard work, commitment, application of local knowledge and performance, Wild Mountain Adventure instill in our staff three major factors like – attitude, loyalty and shouldering responsibility. Our committed team provides every resource necessary not only to meet but also to exceed our client’s expectations.
Tandin Founder 17999315
Your Bhutan tour payment must be wire through bank. Wild Mountain Adventure will provide the detail of the bank once your Bhutan tour is fully conformed. Kindly keep in mind that other than routing your tour payment to Bhutan via bank transfer, we do not accept credit cards, visa card or other means of transaction. Your full payment should be made in advance along with your flight ticket payment (only if you want us to book your incoming & outgoing flights)
Wild Mountain Adventure is willing to cancel any trip prior to departure if it is in the best interest of the participant to do so. Wild Mountain Adventure is also not liable for any other trip preparation once it is cancelled in the in interest of participants. Lost of trip duration and trip shortened due to unforeseen reason after arrival in Bhutan – no refund will be made.
Tour Cancellation and Refund Policy
- Within 45 days: No cancellation fee
- Within 21 days: 30% cancellation fee of the full daily rate
- Within 14 days: 55% cancellation fee of the full daily rate
- Within 7 days: 80% cancellation fee on the full daily rate
- Less than 7 days: No refund of tour costs
Flight Tickets Cancellation and Refund Policy
- 100% refund permitted for tickets cancelled more than 45 days from the date of travel with administrative charges
- 50% refund permitted for tickets cancelled before 20 days from the date of travel with
- administrative charges
- 25% refund permitted for tickets cancelled before 10 days from the date of travel with administrative charges
- Refund not permitted for tickets cancelled less than 10 days from the date of travel
Wild Mountain Adventure cannot control nor is responsible for unforeseen factors such as natural disaster or any other disaster that might affect the trip. It is essential and mandatory for you to hold adequate comprehensive travel insurance that covers all the activities you intended to undertake whilst on your trip including purchased to cover any missing flights, health and fitness problem that may affect your travel.
Accommodation we provide is in shared twin-bedrooms, with a supplementary charge for single occupancy. Children sharing the same rooms will be provided with roll away bed with extra charges. Remember we cannot guarantee a particular hotel as required unless you give us a prior conformation of your tour. Wild Mountain Adventure reserves the right to substitute hotels or accommodations with a similar category irrespective of locations.
Wild Mountain Adventure has the right to refuse service to any individual clients who create personal conflicts and received complains for other guest. This policy can be enacted at any time during your stay in Bhutan. All the deposit and funds paid to Wild Mountain Adventure for the set trip will not be refunded at all.
Wild Mountain Adventure is not responsible for losses and additional expenses due to sickness, weather, strikes, war or other natural causes. Your baggage, money passport and other necessity items are at the owners risk entirely. Its owner’s responsibility to ensure their belongings especially your passports, route permits, cameras, wallets and purses are properly secured.
Participants must give free permission to Wild Mountain Adventure to use any images taken by them on their trip with Wild Mountain Adventure for promotional materials of Wild Mountain Adventure trips and their website.
We have a duty to protect Bhutan from Drugs and Tobacco Products. To do this we need your help and corporation. Please do not carry tobacco goods that are over the limits. You are allowed to carry only 200 cigarettes, on payment of import duty of 200%. Import/export goods is strictly forbidden: Arms, ammunition and explosives, all narcotics and drugs except medically prescribed drugs, Wildlife products, especially those of endangered species, Antiques and Imports of plants, soils etc. are subject to quarantine regulations. These items must be cleared on arrival. Visitors are advised to be cautious in purchasing old and use items, especially of religious or cultural significance, as such items may not be exported without a clearance certificate.
As you travel to this uniquely undisturbed country to gain an insight into the well preserved traditional culture, simplicity of life and pristine ecology. We request you to observe and respect the local way of life, after all this is what you have come to experience. As a responsible travel company, Wild Mountain Adventure would like to request you to adhere to the following characters.
Think Green, Go Green
- Get the clear instruction of does and don’t from your local guide regarding appropriate conduct while visiting the local parks, and environments
- Always try to avoid damaging the local flora and fauna while you visit the pristine areas. Make sure while driving encourage yourself and your fellow friends to bear the speed limit, strict you’re driving on established paths.
- While visiting the zoos and animal parks, kindly maintain distance from the habitat animals of the areas
- Make sure to read the instruction and sign boards before entering the animal preserved center like mini-zoo in Thimphu and Black-necked Crane preserved center in Phobjikha valley
- Bright colored dress while hiking through Phobjikha valley during winter is strictly avoided because it distracts the crane.
- Do not use camera flash while taking close photography of the surrounding habitat animals and birds. If possible consider getting a long range lens for your camera
- Do not be tempted to purchase animal products like skin, teeth, and bones. It is illegal in Bhutan
- Avoid eating wild animal meats found in the local area and at restaurant menu. It will result in devastating impacts on local animal’s populations.
Something to Remember
- In order to ensure that monastic life is left unhindered and protected, some religious establishments are restricted to tourists. Some of the areas in Bhutan are also closed to travelers due to environmental concern.
- Regarding hotels, in order to better serve our customers, we do not encourage and entertain crowding of many people in the hotel rooms. Our hotel though they do not attire with international standard but are committed to providing professional services to every individual clients. Therefore, safety of individual clients is their priority.
- For visitors wishing to bring their private transportation, kindly discuss with Wild Mountain Adventure regarding the process and getting approval from Road Safety & Transportation Regulation (RSTA).
What You Should Know
- Request permission before taking photographs of people, events, or objects
- Inside the premises of temples, dzongs or monastery, taking photographs is not permitted
- Taking photograph is only permitted in the court yard area
- Please do not touch any religious artifact or antique
- Purchase of religious items especially antiques is prohibited
- Please do not climb on or do anything that would show lack of respect to all Buddhist
- Artifacts or antiques, large or small, ruined or not, they are regarded as sacred
- Please wear shirts with collars, preferably with long sleeves
- Please take off hats while entering dzongs, temple or monastery
- Shorts or half paints are not permitted while entering the dzongs, temples or monastery
- In some religious sites, sneakers are not permitted
- It is safer to dress up in “smart casual”
- Before entering a dzong, temple or monastery, please switch off all mobile phones or keep in the silent/vibration mode
- Please speak softly within the religious premises
The Bhutanese Way
- Please remember not to point with a single finger but use an upturned flat extended hand especially to indicate a sacred objects or place
- Please do not walk over any cloths, books, hearth or materials left open in religious sites
- Please do not encourage begging by giving alms, candies, etc. If you wish you may leave small donations for genuine purposes at designated areas
- Please refrain from smoking or drinking alcohol while visiting religious places or objects like temples, monasteries, stupas, prayer flags etc.
- Please throw rubbish only in designated areas
- Please refrain from touching any ritual objects or mural paintings
- Make sure to turn off the lights, TV and fans and pull out the plugs out of sockets rather than left on standby before you leave the rooms
- Consider taking a short shower or bath once daily
- Turn the tape water off while you are busy brushing and shaving or other to reduce the use of water
- Properly dispose the empty cans, plastic and paper before you depart the room; hoteliers usually stand bother less regarding such empty wastes
Why do I need to use tour operator to book my travel?
- It is a government regulation that every travelers need to use a license Bhutanese tour operator like – Wild Mountain Adventure to book your Bhutan tour. You will never find a backpacker travelling in Bhutan.
Do I need a visa to enter Bhutan? How much does the visa cost?
- All International tourists wishing to enter Bhutan must require obtaining visa clearance prior to travel. It must be pre-arranged through a license Bhutanese Tour Operator like Wild Mountain Adventure through an online system.
How do I get to Bhutan?
- Today travelling to Bhutan is easy and convenient with modern, dependable transportation system. Visitors can enter Bhutan either by air or by land. Paro in western Bhutan is the only international airport that you can enter inside the country. At present two carriers operate to Bhutan; Drukair and Bhutan Airlines.
Is there a limit on the number of tourists that can enter Bhutan each year?
- There is no limit on the number of tourists admitted into the country each year. In order to protect our culture, traditions and natural environment the government has adopted a strict policy of “High Value, Low Impact Tourism”. This policy is aimed at attracting discerning tourists that will respect the unique culture and values of the Bhutanese people while also providing the visitors with an unforgettable one of a kind experience.
What is the food like in Bhutan?
- The most distinctive characteristic of Bhutanese cuisine is its spiciness. Because of the ethnic diversity of the people, there is a certain ethnic diversity in the food. Northern Indian cuisine is often mixed with the chilies of the Tibetan area in daily dishes. Mushrooms, apricots, asparagus, a variety of chilies and numerous spices are grown in abundance in nearly all the valleys. Spices, fruits, and vegetables are cooked with beef, chicken, pork, dried yak meat, and resemble Chinese and Indian cuisine. The typical meal also features rice, dried beef or pork, and chilies sometimes cooked with soft, white cheese. The most popular beverage is tea, which is served in a variety of ways.
How can I get more information before booking?
- After receiving your inquiry, we will send you a comprehensive note regarding the related trip that you are looking for via mail or can discuss through phone. You can also go through our website for your choices trip and download for yourself. If you want to customize your trip according to your need and interest, our staffs have a wide experience of the trips we offer and can provide first-hand advice and help you get the best. Our staff will be 24x7 at your service.
How fit I have to be for adventure Trekking?
- Our adventures are first and foremost holidays and can be undertaken by anyone in a reasonable state of health and fitness. All our trips are graded, allowing you to choose a suitable trip. We recommend that you familiarize yourself with our grading system by reading our detailed trip and to speak with our expert staff on the physical requirements of your trip.
Do I need my own travel & medical insurance?
- Yes- it is your responsibility to provide your own medical & travel insurance. This is mandatory.
What kind of service do you provide on trekking?
- The support team usually consists of a qualified trekking guide, a cook, and a number of assistants. A variety of Bhutanese and international dishes are served on treks
- The ponies and Yaks used on treks are accompanied by their owners, who go ahead of the group so that camp is already set up by the time you arrive.
- We provide a dinning tent, toilet tent, dome or A-frame sleeping tent (twin-sharing), mattress, foldable tables & chairs, plates & washing bowl with hot water for a morning wash. They also carry a basic First Aid kit.
- All your gear is carried and meals are cooked for you and our accompanying leader and staffs take care of your day-to-day needs.
Can I bring my own satellite phone?
How safe is it?
- Bhutan is a safe destination to visit. Moreover, on our entire trip your well-being is our first priority. With all our professional staff and team, your every aspect will be our concern.
Is there an age limit?
- No. Nevertheless, you must have a medical certificate from your doctor declaring you as physically & mentally fit and detailing any pre-existing health conditions.
Where do we stay?
- To capture the essence of your journey we have selected accommodation with local character. Hotels with accommodation with bath and / or shower, air-conditioning rooms. On other side, we do provide Farm-Stay and Home-Stay accommodation to our travelers wishing to experience the typical Bhutanese lifestyle. In major cities and town like Thimphu, Paro, Punakha, Wangdue, Bumthang, the quality of the hotel and resorts are up to the highest International standards, but in more remotes and adventurous destinations around Bhutan, the accommodation do not always exist with full furnished facilities. Additionally, visitors embarking on trek and camping will be provided with twin-sharing Dome-tent and A-Framed tents regardless of their stay along with toilet tents.
Will my friends / family be able to know where I am?
- Yes – we will have a GPS tracker fitted to the Elixir yacht and updated on a website that will allow your friends and family to follow your progress.
What type of bag do you suggest for me to carry on trek?
- Large, soft duffle with many grab handles is better than a backpack. This will be put inside a Hessian sack & carried by ponies’ line with a huge plastic bin bag. Plastic bags are not sold in Bhutan so bring what you need. Pack things like toiletries, first aid kit etc into separate small “stuff bags”, easy to find in a dark tent. Only carry a small backpack as a “day pack” with the items you need during the day’s trek. The ponies carry the rest and they go ahead so that camp is set up for the evening. 15kgs is the advised weight for your trekking gear.
What do you suggest clothing and other necessities to bring on trek?
- *One thermal vest/top & thermal underwear, *T-shirt or shirts, *One fleece jacket, *Comfortable paints, *Nightwear, *Rain jacket & Rain paints, *3 or 4 pairs good hiking socks, *Gloves, *A pair of casual shoes for evening, *Hiking boots Rain proofed, *Hiking sticks (collapsible preferred), *Sunglasses, *Sun protection cream & preparation for relief of sunburn, *Washing kits & toiletries (bio-soap is best for environment), *Lightweight towel, *Hand Cream, *Insect repellent, *Re-hydration sports drink/powder, *Water-purifier ( though all water is carefully boiled in the camp), *Wet wipe tissue, *Camera, film, Memory cards, accessories, polarizing filters, spare batteries, tripod etc., *Rain cover for your day pack and camera pack, *1 liter Water-bottle, *First Aid kit suggestions: aspirin or pain killer, muscle soother, antiseptic cream, anti-histamine cream, anti-diarrhea pills, bandage, safety pins, Big Band-Aid plaster, Sore throat lozenges and your usual medicine ect.
- For Camp: *Sleeping bags (extra inside fleece or silk liner is nice), *Flashlight (a headlamp is very useful and/ or one that can hang or stand upright in the tent) with spare batteries.
What kind of weather can we expect?
- Bhutan is at the same latitude as Miami. The climate varies widely depending on the elevation. In the southern border areas it is tropical; in the high Himalayan regions, there is perpetual snow. Temperatures in the far south range from 15 degree C in winter (DEC to FEB) to 30 degree C in summer (JUN to AUG). The ideal time for trekking and for travelling throughout the country is spring and autumn, from March to May and from September to late November. When skies are generally clear and the high mountain peaks rise to a vivid blue sky. If you can bear the cold, the winter months are best time to travel. At the same time, you still need your umbrella all the time.
What about environmental impact?
- We believe that adventure travel revolves around establishing a sound working relationship with the people and environments in which we operate. We believe that you can also make a positive contribution and we urge you to familiarize yourself with our ‘Responsible Tourism Guide’ before you depart.
Will this trip change my life?
- This trip will change your life & perspective on life, love, and our planet, forever.